Biotechnology company experiences 30 percent increase in efficiency by mobilizing enterprise applications
--BOSTON, August 5, 2008—When Genzyme’s European field representatives visit their clients, they will now have the latest client and sales information from Saleslogix at their fingertips on their BlackBerry handhelds - making them one third more efficient. This is the result of work done by Vaultus Mobile Technologies, a leader in extending business-critical applications to handheld devices.
With the Vaultus solution in place, Genzyme field representatives can now effectively manage all aspects of the sales cycle and drive opportunities, increasing their overall business performance. Working from a Blackberry device, representatives are able to access detailed client reports, calendar items and contact information that provide the insight for informed business decisions.
Workers across all industries are moving away from their laptops and turning instead to their more capable mobile devices, which include BlackBerries and smartphones. Companies like Genzyme are leading that change.
“When it came to selecting a company to mobilize our CRM system, Vaultus was an easy choice,” said Seppo Beumers, application manager at Genzyme. “Vaultus has an excellent track record and robust technology. Now, our field representatives are experiencing significantly increased efficiency, which translates into a good return on investment.”
With the CRM system mobilized by Vaultus, Genzyme representatives are able to capture visit report notes immediately after each meeting, increasing the quality of the information in the system and the usefulness of the data. In addition to the rich features provided to empower representatives, Genzyme also needed multi-language support for the many languages that are spoken in Europe. Vaultus responded with localized versions of the solution in French, Italian, English and German, enabling representatives throughout Europe to view the same system, but in their preferred native tongue.
Genzyme is one of the world's leading biotechnology companies, dedicated to making a major positive impact on the lives of people with serious diseases.
“In nearly 90 countries around the world, medical professionals turn to Genzyme for the most advanced technologies in life sciences. And when the company needed the most advanced technology in mobilizing enterprise applications, they turned to Vaultus,” said Vaultus CEO David Birnbach. “Using our fully customizable solution, we are able to provide Genzyme representatives with all the necessary functionality in a convenient handheld device.”
With its turnkey scalable VMAP platform, Vaultus extended this critical business application to BlackBerry devices, resulting in higher productivity and greater service to the healthcare professionals that rely on Genzyme’s representatives. The Vaultus solution provides Genzyme representatives with account management features, contact management tools and easy visit reporting abilities. In addition, the field representatives utilize the advanced Microsoft Outlook integration, calendar and Internet browser capabilities via mobile, enabling quick access to information and increasing efficiency.
About Vaultus Mobile Technologies
Vaultus Mobile Technologies is a mobility leader that extends business-critical applications to handheld devices for anywhere, anytime access. Its award-winning Mobile Application Platform provides the fastest and most secure access to enterprise data, along with unparalleled ease of use. To learn more about Vaultus, please visit www.vaultus.com.
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Editorial Contacts:
Oonagh O'Regan
Vaultus Mobile Technologies
(617) 399-1105 or ooregan@vaultus.com
Chuck Tanowitz or Joe Palladino
Schwartz Communications
(781) 684-0770 or vaultus@schwartz-pr.com
